Service Sales Account Manager
Job Description:
- responsible for generating service revenue
- Manage PAIs top service end-users based upon annual billing amount
- Manage new service contract leads for top service end-users with channel partners and/ or end-users
- Handle service renewals for top service customers that do not respond to pro forma invoices
- Leverage telephone, email, go-to-meeting and other available resources to increase awareness and develop leads/opportunities for MVS and RICOH scanner contract sales
- Manage service sales pipeline
- Maintain our CRM database regarding current deals, account activity and forecasts
- Prepare weekly and monthly activity and revenue reports
Requirements:
- Business development, prospecting and closing sales experience
- value-based sales experience
- imaging industry knowledge
- customer service background
- Bachelor's Degree in Business Administration, Marketing, Sales
- 2 years of service sales related experience or renewal knowledge (hardware or software)
- At least 5 years of sales experience in any role
- Familiar with standard office equipment
- knowledge of major CRM (Salesforce.com)
- Understanding of our industry; Document Imaging/ECM
- Ability to be flexible in a consistently changing work environment
- Strong time management skills
- Ability to influence and persuade to achieve desired outcomes
- Outstanding time management and organizational skills
- Excellent written and verbal communication skills
- Positive attitude, self-motivated, confident and tenacious
- Must be able to work in a team environment while maintaining independence
Benefits:
- excellent benefits
- inclusive culture that rewards hard work and teamwork
- encourages intellectual growth and celebrates diversity
