Enablement Partner

Job Description:

  • Own client relationships and be the end-to-end operational interface between these clients and Palantir
  • Drive use of the Palantir platform through on-the-ground engagement directly with users
  • Gather insights and painpoints to feed back to our Product Engineers and Product Development teams, and collaborate on new developments to ensure they’re meeting our clients’ needs
  • Lead client training sessions in order to amplify enablement across user groups

Requirements:

  • Active US Security Clearance (TS/SCI)
  • Travel Expectation: minimum 75% time on customer sites (customer onsite locations vary)
  • Prior experience in high growth operations, account management, and/or project management
  • An adaptive communication style to suit a variety of audiences, including discussing technical requirements and solutions with internal and client engineering teams
  • Demonstrated ability to prioritize competing needs, complete projects with tight deadlines, and proactively manage client stakeholders
  • Ability to effectively manage projects (using task-tracking applications like JIRA, Asana) and coordinate with Palantir engineers for end-to-end implementation
  • Ability to navigate sensitive situations with empathy and professionalism
  • Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus

Benefits:

  • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
  • Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
  • Commuter benefits
  • Take what you need paid time off, not accrual based
  • 2 weeks paid time off built into the end of each year (subject to team and business needs)
  • 10 paid holidays throughout the calendar year
  • Supportive leave of absence program including time off for military service and medical events
  • Paid leave for new parents and subsidized back-up care for all parents
  • Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
  • Stipend to help with expenses that come with a new child
  • Employees can enroll in Palantir’s 401k plan
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